IWMS Solutions + Services
CLIENT FOCUSED
IWMS EXPERTISE
At ISM, we recognize that our future is based on our ability to establish and maintain long-lasting relationships with our customers, employees, and business partners. Therefore, we strive to deliver cost effective, superior products to our customers on every project.
Our company and our personnel have a broad range of experience and expertise in many business sectors including:
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Federal and Local Government
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Higher Education
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Manufacturing
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Construction
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Financial and Insurance
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Health Care
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Federal and Local Government
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Higher Education
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Manufacturing
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Construction
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Financial and Insurance
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Health Care
Our IWMS Services Include:
Choosing ISM Services, Inc. to deliver your IWMS software suite will minimize Cost to Implement, limit Risk, shorten Timelines, and maximize Return-on-Investment. Our depth of experience enables us to swiftly deliver solutions that fit our client's needs, allowing them to focus on their core business.
Organizations have a lexicon of their own (names for things and places), unique business processes, a myriad of systems, as well as needs for information. For this reason, most of our customers require that we personalize their IWMS platform to suit their organization and use existing terms and process flows wherever possible. Personalization reduces the training required for personnel to become familiar with the system and increases employee buy-in.
ISM Services, Inc. helps its customers create an integrated corporate dataset by integrating their IWMS platform with the other Source Systems of Record (SSOR) within the organization. We are experts at integrating ARCHIBUS with most, major ERP systems. We create an integrated corporate dataset where each platforms data is maintained up to date real time, using the data from authoritative data sources, which greatly increases the Return-on-Investment, reduces the total operating cost of each participating system by reducing administrative and operational overhead.
From construction projects to simple renovations and reconfigurations, floorplans become quickly outdated. ISM services, Inc. can supply dedicated staff to work with facilities managers, designers, and contractors to manage drawing changes and make sure that the record drawings are kept up to date.
When an organization implements an IWMS system or a customer with an existing IWMS system brings new facilities into their inventory, the drawings must be polylined and linked in order for IWMS data to be able to be displayed on floor plans. ISM Services, Inc. has been performing this for our customers since we began operations in 2004. Our current inventory of managed space exceeds 300 million square feet.
ISM assists in the implementation of Overlay add-ins for AutoCAD, Revit, and ESRI ARC-GIS. These overlay tools allow the IWMS software to seamlessly exchange data and display data from foreign systems. As an example, utilizing the ESRI overlay allows ESRI mapping information and data to be displayed within the IWMS system and IWMS data to be displayed on ESRI maps. This opens IWMS systems up to new universes of useful information.
To maintain accurate facility drawings, periodic CAD surveys must be completed. ISM has performed countless surveys to maintain the accuracy of the CAD drawings for our customers to ensure that the IWMS floor plans reflect the most accurate information available. We currently manage over 300 million square feet of space for our customers and perform CAD surveys for a majority of the space.
Audits of space and occupancy are necessary to maintain the accuracy of the space information contained within an IWMS system. Even with the advances in technology that help automatically update occupancy data, manual audits are still necessary. These space audits can be performed in conjunction with CAD surveys or performed as a stand-alone action. Our personnel have experience performing these audits in facilities ranging from commercial office space to Sensitive Compartmented Information Facilities (SCIFs). We strongly recommend establishing a rolling audit of all space within an organization.
ISM Services, Inc. provides cloud based hosting services for implementing and maintaining IWMS software suites. We are cloud partners with both Microsoft and Amazon and support cloud based IWMS systems for a number of our current customers.
All software vendors put out periodic updates to their software. We work with our customer stakeholders to incorporate version upgrades into our Technology Roadmaps. That allows us to limit disruption to the user base, schedule necessary resources, and closely manage customer expectations. We have developed a formal upgrade process that we use for every project; large or small.
When an organization decides to change IWMS platforms, ISM Services, Inc. can provide the necessary planning and implementation services. We have years of experience in field mapping, data migration, business process and workflow rule change identification, training and familiarization required to seamlessly migrate a customer from their old IWMS platform to the new one.
ISM Services, Inc. has industry-leading experience and expertise in providing system access solutions on systems ranging from commercial networks to classified networks for the United States Government. We are familiar with many access control methods including SAML, LDAP, Common Access Card (CAC), Personal Identity Verification (PIV) card, PKI, token, third party appliance, and others.
System Analysis allows organizations to determine the current state of their IWMS system. ISM Services, Inc. specializes in the review of existing IWMS software suites. We work with the customer to identify the baseline capabilities of the system and perform a fit-gap analysis between the as-found system and their current and future requirements to create an accurate IWMS Roadmap.
Certification and Accreditation (C&A or CnA) is a formal process required by many institutions and government agencies that involves the evaluation, documentation, testing, and authorization of systems or activities prior to allowing a system to be used in a production environment. ISM Services, Inc. has experience achieving Authority to Operate (ATO) on systems ranging from public universities to member agencies of the United States Department of Defense and Intelligence Community.
An Analysis of Alternatives, or AoA, is an evaluation practice that compares software suites against a requirement and eliminates systems that are technically or financially unfeasible. The remaining software suites are reviewed and ranked based on the total cost of ownership and further analysis of capabilities. It helps stakeholders to identify and select software portfolio investments that will maximize benefits (achieve essential performance goals and objectives) within availability, affordability, cost, sustainability, and risk constraints.
To assist personnel with finding locations and assets within a building or campus, most facilities and IT managers barcode or use RFID on space and equipment. This is often a daunting task given the sheer numbers of items (offices, cubicles, IT assets, etc.) that must be barcoded or tagged. We help our customers develop a barcoding or RFID scheme that meets their requirements, and we can perform the physical barcoding and RFID tagging as well.