THE AO PLATFORM
AO
Alpha & Omega
the beginning & the end
of the development lifecycle
One intelligent ecosystem for the future of workplace technology.
AO brings together artificial intelligence, software development, automation, and data intelligence for the workplace and facilities management industry. It's how ISM is moving from a services provider to a solutions-led partner and ArchiBot is the first proof of what's possible.
WHAT IS AO
A solutions ecosystem, not another point tool.
The name says it: Alpha and Omega — the beginning and the end of the development lifecycle. AO is the connective layer that lets ISM design, build, automate, and understand workplace technology under one intelligent roof.
Artificial intelligence
Purpose-built AI models that turn dense documentation and system expertise into instant, actionable answers.
Software development
An AI-integrated development suite that accelerates custom builds across the ARCHIBUS and Eptura ecosystem.
Automation
Workflows that run themselves — from migrations and upgrades to routine facilities operations at scale.
Data intelligence
Surface the insights buried in your systems, and map capabilities to requirements without the guesswork.
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Beta Now Available
The first innovation within the AO platform — an AI-powered assistant designed specifically for the ARCHIBUS ecosystem, led by ISM's Chief Innovation Officer, Marlon Mckinnie.
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Navigate workflows
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Access information
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Integration scenarios
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Capability mapping
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Migration planning
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Developer suite
ArchiBot · First within AO
Expertise on demand for the ARCHIBUS community.
ArchiBot answers the questions that used to require extensive documentation review or deep system knowledge — so your team moves faster, with confidence.
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Navigate workflows
Find the right path through ARCHIBUS without hunting through manuals.
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Explore integrations
Model integration scenarios and map capabilities to requirements.
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Developer suite
A complete AI-integrated development suite for Eptura's ARCHIBUS IWMS.
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Access information
Ask in plain language and get answers grounded in your system.
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Plan migrations
Scope migrations and upgrades with insight, not spreadsheets.
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Built for scale
Proven on real government and enterprise ARCHIBUS deployments.
ArchiBot let our team build a custom SAML SSO solution that bypassed a lengthy ATO process and removed Shibboleth as a dependency for a government client.
Marlon Mckinnie — Chief Innovation Officer, ISM
SAML SSO
Custom deployment, built with ArchiBot
ATO bypassed
Skipped a lengthy authorization process
–1 dependency
Shibboleth removed from the stack
Leadership
A new chapter, led by people who build.
AO reflects a deliberate shift at ISM — from a traditional services provider to a solutions-led organization focused on innovation, speed, and scale.
Adam Mueller
Chief Executive Officer
Appointed CEO ahead of the ArchiBot launch to lead ISM's new phase of growth centered on innovation and automation — and to bring the AO vision to the ARCHIBUS community.
Marlon Mckinnie
Chief Innovation Officer
Spearheaded the core AI model behind AO and led ArchiBot's beta, guiding testers and refining the product on real, high-stakes deployments.
Paul Williams
Founder & Chief Growth Officer
Drives ISM's solutions-led strategy and thought leadership in AI, expanding into federal and international markets with AO as the differentiator.
Be among the first to build with AO.
ArchiBot is in beta now, and the AO platform is just getting started. Request access or talk to our team about what intelligent, solutions-led delivery looks like for your organization.