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COVID-19 and the FM

By Paul Williams / April 30, 2020

COVID-19 AND THE FACILITY MANAGER Paul Williams, President of ISM Services, wrote a 3-part article series to address the challenges facing the facilities manager as the result of COVID-19. The first article deals with Operations and Maintenance. The second addresses Human Capital which, while not usually synonymous with facilities management, is of critical importance during this time.…

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The Convergence of Facilities and the Internet of Things

By Paul Williams / December 9, 2019

What is the current state of facilities management?  Where is facilities management headed?  How will it evolve in the near future?  Who will lead and who will follow? The Current State With few notable exceptions, facilities management is a low-tech industry that has remained remarkably unchanged for the last 50 years. The workplace, however, has…

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