Experience You
Can Count on
Established in 2004, ISM Services, Inc. is a small business that specializes in facilities IT solutions that allow our customers to more effectively and efficiently manage their real estate portfolios. We understand facilities and leverage the facilities experience of our employees to deliver solutions that address the needs of facilities managers. Our core focus is on ARCHIBUS-based solutions.
Who We Are
ISM has established itself as a leader in the sales, implementation, development and sustainment of ARCHIBUS-based Integrated Workplace Management System Solutions (IWMS) in the government, higher education, and commercial markets. ISM is a certified Value Added Reseller of ARCHIBUS, specializing in developing solutions and providing expertise in both ARCHIBUS and ARCHIBUS cloud.
Our Pledge:
Exceed requirements and are delivered on time, every time
Have personnel with the vision and knowledge to recognize the future requirements of our Customers and develop
new applications to meet those needs
Provide best-in-field and best-in-business practice for streamlined, efficient planning and execution
Are the best value for the money
Promotes free thinking and and open lines of communication
Provides every employee with the opportunities and resources for personal growth
Rewards performance, quality, initiative, and professionalism
Provides training and education on leading edge technologies, materials, and methods
Foster long-term business relationships
Are fair and mutually beneficial
Provide a service or end product that is greater than the sum of the individual parts
Our Leadership Team
Founding Partner
Founding Partner
Mr. Faddis graduated from California University of Pennsylvania, after which he joined the U.S. Army. While there, he served as an Aviation Branch officer, specializing in aviation maintenance and logistics. He left the military as a Major and established his own business providing wireless and wired internet service to his hometown. Soon thereafter, Mr. Faddis began supporting the cellular industry leveraging Archibus to provide critical information on cellular networks. Mr. Faddis leveraged his Archibus experience and began managing large facilities and asset management programs for the Department of Defense and Intelligence Community.
In 2004, Mr. Faddis combined his hands-on ARCHIBUS experience and his entrepreneurial background to found ISM Services with business partner Paul Williams.
Mr. Faddis lives in Pennsylvania and is an avid motorcycle rider.
Founding Partner
Founding Partner
After graduating from Bradley University, Mr. Williams began a career in the construction industry. He served as a project engineer and superintendent on large, complex construction projects throughout the United States and overseas. In 2002, he transitioned into the role of strategic planner – developing long-term strategies for federal customers. Seeing the need for a more integrated, information-based approach to facilities planning and management, he founded ISM with his business partner Bill Faddis in 2004.
Mr. Williams is married with three children and lives on a historic farm in Virginia.
Chief Operating Officer
Chief Operating Officer
Adam joined ISM in 2019 and worked in a number of roles before becoming COO in early 2022. Adam has been working in the intel community for over 15 years and has worked with several Government agencies throughout the course of his career, including the NSA, NASA, The State Department/OBO, DGS, Cyber Command and many others. His areas of expertise include Program Management, Leadership, Procurement, Business Development, Contract Administration and Construction. He looks forward to building a culture within ISM that feels like family. His vision for ISM is to create sustainable growth through building relationships and building bridges with others who have a genuine interest in seeing everyone flourish.
Adam is a passionate father of 5 beautiful children and loves coaching lacrosse, flag football and basketball.
Chief Innovation Officer
Chief Innovation Officer
Marlon worked for ISM for two years beginning in 2012 as a software developer before leaving to start his own businesses, Nano Consulting Corp and Dexaga LLC. He rejoined ISM as its Chief Innovation Officer in July 2022. What Marlon enjoys most about working for ISM is the wide range of opportunities afforded to the employees that want to improve in their areas of interest.
When he's not working, Marlon spends a lot of time working out and keeping up with tech trends.